Frequently asked questions

  • What are cream chargers?

    Cream chargers are filled with compressed nitrous oxide. They are used with a cream dispenser for whipping cream.

  • Are your cream chargers the same quality as other brands?

    Absolutely! Our cream chargers have a range of internationally recognised certifications and approvals including CE, FDA, ISO 9001, ISO 14001 and ISO 45001. You can buy with confidence that you are purchasing cream chargers of the very best quality.

  • Do you offer same-day delivery?

    We offer same-day delivery in central Auckland for a $25.00 fee. Post codes that are covered by this policy are:

    • 1010 Auckland Central
    • 1011 Ponsonby & Herne Bay
    • 1021 Grey Lynn
    • 1022 Point Chevalier
    • 1023 Epsom
    • 1024 Mount Eden
    • 1050 Remuera
    • 1051 Greenlane & Ellerslie
    • 1060 Mount Wellington
    • 1061 Penrose
    • 1062 Otahuhu
    • 1071 Kohimarama & Mission Bay
    • 1072 Saint Johns & Glen Innes
    • 2010 Pakuranga
    To make an order for same-day delivery, select Same-Day Delivery Auckland Central as your shipping method at checkout. You will then receive a message from us with details about the expected delivery time. If your post code/suburb is not listed above, please contact us as we may be able to arrange to deliver to you same-day.

  • How long does shipping take?

    We use the overnight courier service and send out all orders received before 2PM on the same-day. This means that most of our customers receive their order the day after they have placed it on weekdays.

    Courier delays, especially during busy times of the year, are unfortunately beyond our control. This is why we tell customers to please allow up to 3 working days to receive their order.

    There may be further delays for South Island orders or for rural delivery. If this applies to you, please allow up to 5 working days to receive your order. You can find out more in our shipping policy .

  • Can I get my order delivered on a Saturday?

    Customers have the option to select Saturday Delivery at checkout if they need their order to be delivered in time for a weekend event.

    We recommend that customers who place their order on a Thursday or Friday use this feature if they have concerns about receiving their order on time. Unfortunately we cannot guarantee delivery will occur as expected as the courier companies we use are beyond our control.

    Customers in central Auckland also have the option of selecting Same-Day Delivery on Saturdays if their delivery address is in one of the postcodes listed above. Please contact us before placing a Same Day Delivery order on weekends or public holidays as we may not be available to dispatch your order.

  • Does your store allow orders to be picked up?

    We do allow pick ups in Saint Johns on weekdays during business hours. Simply make an order online then select Pick Up as your shipping method. You will then receive a notification when your order is ready to pick up.

    Sometimes we also allow pick ups outside of business hours and on weekends and public holidays. Please contact us to arrange this.

  • How do I dispose of cream chargers?

    All cream chargers are 100% recyclable in New Zealand. Please recycle all empty chargers after use. However, do not dispose of unused cream chargers.

  • Do you provide bulk discounts on your products?

    If you are wanting wholesale quantities of cream chargers or cream dispensers, get in touch with us and we are happy to discuss this with you. We offer a best price guarantee so we will beat the price of our competitors on similarly stocked products subject to certain terms and conditions.

  • What is your best price guarantee?

    We offer a best price guarantee on our cream chargers and cream dispensers so we will beat the price of our competitors subject to certain terms and conditions. Find out more here .